Privacy Policy

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Effective Date: 02/01/2025

At Ravensong, we value your privacy and are committed to safeguarding the personal information you share with us. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you visit our website http://surrogatepartner.com or engage with our products, services, and content. By using our website, you consent to the practices described in this policy.

We collect personal and non-personal information when you interact with our website, place orders, or subscribe to our newsletter. The information we collect helps us provide better services and offers. Below is a breakdown of the types of information we collect:

This includes any data that can be used to identify you personally:

• Name
• Email address
• Shipping address
• Billing address
• Phone number
• Payment information (e.g., credit card details, PayPal information)
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This includes data that does not identify you directly but provides insights into your use of our website:

• Browser type and version
• Device type and operating system
• IP address
• Location information (e.g., city, country)
• Cookies and tracking data
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We collect your information in the following ways:

• Direct Interactions: When you fill out forms on our website, place an order, or subscribe to our mailing list, you directly provide us with your personal information.
• Automatic Technologies: As you interact with our website, we may automatically collect technical data such as your browsing actions, IP address, and device information through cookies, analytics tools, and server logs.
• Third Parties: We may receive information about you from third-party sources like payment processors, shipping providers, and other partners.
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We use the personal and non-personal information we collect for the following purposes:

• To process and fulfill orders: We use your name, billing address, and payment information to process transactions, manage deliveries, and provide customer support.
• To personalize your experience: Your data helps us deliver tailored content, product recommendations, and promotions.
• To communicate with you: We may use your contact information to send updates about your orders, respond to inquiries, or send promotional material if you have opted in.
• To improve our website: Non-personal data like browsing behavior and device information helps us improve our website’s functionality, performance, and security.
• To comply with legal obligations: We may use your information to comply with legal or regulatory requirements.
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We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences, analyze traffic, and personalize content.

• Strictly necessary cookies: These are essential for the operation of the website and to enable services like shopping cart functionality.
• Performance cookies: These allow us to monitor website performance and make improvements.
• Functional cookies: These help us remember your preferences and enhance your experience.
• Targeting/advertising cookies: These are used to display personalized ads to you based on your browsing habits.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may impact the functionality of our website.

We take appropriate technical and organizational measures to safeguard your personal data. This includes using SSL (Secure Socket Layer) encryption to protect sensitive data during transmission and implementing secure storage practices.

• Payment Processing: We use third-party payment processors (e.g., Stripe, PayPal) to handle transactions. These processors comply with industry standards for data protection.
• Access Control: We limit access to your information to authorized personnel only, who require it to perform their duties.

Despite our efforts, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We do not sell, rent, or lease your personal information to third parties. However, we may share your information in the following situations:

• Service Providers: We may share your personal information with trusted third-party service providers who assist us with processing payments, fulfilling orders, and providing customer support.
• Legal Compliance: We may disclose your personal data if required to do so by law or in response to valid legal requests from government authorities.
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.
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You have the following rights regarding your personal information:

• Access: You can request access to the personal data we hold about you.
• Correction: If any of your personal information is inaccurate or incomplete, you can request correction.
• Deletion: You can request the deletion of your personal data, subject to certain exceptions.
• Opt-out of Marketing Communications: You can unsubscribe from our newsletters or promotional emails at any time by clicking the “unsubscribe” link or contacting us directly.
• Cookie Preferences: You can manage your cookie preferences through your browser settings.

To exercise any of these rights, please contact us at Ravensong@surrogatetherapist.com.

Our website is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child under 18, please contact us immediately so we can take appropriate action.

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

• Email: Ravensong@surrogatetherapist.com